Frequently Asked Questions
Find quick answers to common questions about our products, orders, and services.
Frequently Asked Questions
Find quick answers to common questions. If you don't see what you're looking for, feel free to contact us directly.
Domestic orders typically arrive within 3-5 business days, while international shipping takes 7-14 business days. We offer express shipping options for urgent orders.
Yes! We provide custom sizing for most of our garments. Simply provide your measurements during checkout, and our artisans will craft your piece to fit perfectly.
We offer a 30-day return policy for unworn items in original condition. Custom-sized items can be exchanged if there are sizing issues on our end.
Each garment comes with specific care instructions. Generally, we recommend gentle hand washing or dry cleaning for delicate pieces, and proper storage to maintain quality.
Absolutely! We welcome visitors to our Mumbai studio. Please schedule an appointment to ensure our artisans can give you a proper tour and demonstration.
Yes, we work with retailers and boutiques worldwide. Contact our wholesale team for pricing and minimum order requirements.
Once your order ships, you'll receive a tracking number via email. You can also check your order status by logging into your account on our website.
We accept all major credit cards, PayPal, bank transfers, and various local payment methods depending on your location.